Online Payment System Issues and Support

Dec 1, 2025 12:00 AM

Having Trouble with Online Payments? We’ve Got You Covered!
 

We’re aware that some members have experienced issues when processing renewal payments online. Common problems include:

  • The “Submit Payment” button appearing grayed out due to missing CAPTCHA verification.
  • Incorrect fee amounts are displayed during payment.
  • Payment processor delays or connection errors

 

Our team is actively working to resolve these issues. In the meantime, here are some quick tips and workarounds:

  • Try a different browser: Chrome often works best for our payment system.
  • Clear your cache and refresh the page before retrying.
  • If CAPTCHA does not appear, disable browser extensions that may block scripts.
  • If problems persist, email us at info@engineersnovascotia.ca 
     

Thank you for your patience as we improve your online experience.