Online Payment System Issues and Support
Dec 1, 2025 12:00 AM
Having Trouble with Online Payments? We’ve Got You Covered!
We’re aware that some members have experienced issues when processing renewal payments online. Common problems include:
- The “Submit Payment” button appearing grayed out due to missing CAPTCHA verification.
- Incorrect fee amounts are displayed during payment.
- Payment processor delays or connection errors
Our team is actively working to resolve these issues. In the meantime, here are some quick tips and workarounds:
- Try a different browser: Chrome often works best for our payment system.
- Clear your cache and refresh the page before retrying.
- If CAPTCHA does not appear, disable browser extensions that may block scripts.
- If problems persist, email us at info@engineersnovascotia.ca
Thank you for your patience as we improve your online experience.
